Priorities

Entity›Datastore›Datastore.Priority

Priorities define urgency levels for support tickets (e.g., low, medium, high, critical).

Use the Datastore_Priority endpoint to query priorities.

Endpoints

List Priorities

GET/v1/odata/Datastore_Priority

Single Prioritie

GET/v1/odata/Datastore_Priority({id})

Fields

Datastore Fields (inherited)

Field	Type	Description
Name	String	Display name
Code	String	Unique code identifier
LocalizedName	String	Localized display name
IsDefault	Boolean	Whether this is the default value

Relationships

Relationship	Target Entity	Cardinality	Description
SupportTicket	Activity_SupportTicket	1:N	SupportTicket

Expanding Relationships

GET/v1/odata/Datastore_Priority({id})?$expand=SupportTicket

Navigating Relationships

GET/v1/odata/Datastore_Priority({id})/SupportTicket

Filtering Examples

GET/v1/odata/Datastore_Priority?$filter=Name eq '{Name}'&$top={top}

GET/v1/odata/Datastore_Priority?$filter=contains(Name, '{Name}')&$top={top}

GET/v1/odata/Datastore_Priority?$filter=Code eq '{Code}'&$top={top}

GET/v1/odata/Datastore_Priority?$filter=IsDefault eq {IsDefault}&$top={top}